Question 1

01 Digital Delivery & File Access

Accepted Answer

All digital products are delivered instantly after successful payment. You will receive a download link on the order confirmation page and by email. Please save your files and links in a safe place.

Question 2

02 Technical Problems

Accepted Answer

If you experience any issues accessing or downloading your files, please contact us. We'll do our best to resolve the problem promptly.

Question 3

03 Personal-Use Licence

Accepted Answer

All digital products are for personal use only. You may not copy, resell, share, distribute or use the files for commercial purposes.

Question 4

04 Refunds & Cooling-Off Rights

Accepted Answer

Due to the instant nature of digital products, we do not offer refunds once a file has been downloaded or access has been granted. This does not affect your statutory rights.

Question 5

05 Treatment Bookings

Accepted Answer

Bookings are confirmed once payment is received. Please arrive on time for your appointment. Late arrivals may result in a shortened session.

Question 6

06 Wellness Disclaimer

Accepted Answer

Our products and treatments are complementary wellness support and not a substitute for medical advice, diagnosis or treatment. Consult your healthcare professional if you have any health concerns.

Question 7

07 Complaints & Contact

Accepted Answer

If you have a concern or complaint, please contact us and we will do our best to resolve it fairly and promptly. We value your feedback and are here to help.

OUR POLICIES

TERMS, DIGITAL DOWNLOADS,
REFUNDS & TREATMENT BOOKINGS

Everything you need to know about downloads, file access, refunds and treatment bookings.

Digital products only • Instant download after payment • Nothing will be shipped.

01 Digital Delivery & File Access

02 Technical Problems

03 Personal-Use Licence

04 Refunds & Cooling-Off Rights

05 Treatment Bookings

06 Wellness Disclaimer

07 Complaints & Contact

CONTACT SUPPORT

OUR POLICIES

TERMS, DIGITAL DOWNLOADS, REFUNDS & TREATMENT BOOKINGS

Everything you need to know about downloads, file access, refunds and treatment bookings.

Digital products only • Instant download after payment • Nothing will be shipped.

01 Digital Delivery & File Access

02 Technical Problems

03 Personal-Use Licence

04 Refunds & Cooling-Off Rights

05 Treatment Bookings

06 Wellness Disclaimer

07 Complaints & Contact

CONTACT SUPPORT

TERMS, DIGITAL DOWNLOADS,
REFUNDS & TREATMENT BOOKINGS