What is Reiki? Reiki is a gentle, energy-based wellness practice intended to support relaxation, grounding and personal reflection. It is complementary care and does not diagnose, treat or cure medical conditions.

Do I need to believe in Reiki for it to work? No. You do not need any particular belief, spiritual practice or previous experience. You are simply invited to relax and receive the session with an open mind.

Is Reiki connected to a religion? No. Reiki is not a religion and does not require you to follow any particular spiritual belief.

What can Reiki support me with? Clients often book Reiki when they feel stressed, emotionally heavy, mentally tired, energetically depleted or disconnected from themselves. Experiences differ, and no specific result can be guaranteed.

I am new to Reiki. Which treatment should I book? Open the Field is the recommended first-time session. It offers a gentle introduction to Reiki, time to discuss your intentions and space to become comfortable with energy healing.

How do I choose the right treatment? Choose Reiki Flow for calm and restoration, Reiki & Crystal Fusion if you are drawn to crystal energy, Auric Cleanse & Seal when you feel energetically heavy, and Elemental Harmony when you want a deeper, more immersive reset. Choose Moonwell Reset if you prefer a distance session. If you are still unsure, select “Help Me Choose” and Lee-Anne will guide you.

Can I book a specialist ritual as my first session? Yes, although some specialist rituals are better suited to a particular intention. Contact Lee-Anne before booking if you would like help deciding whether the treatment is appropriate for you.

Can seasonal or lunar enhancements be booked separately? These experiences are designed as enhancements to a main treatment unless the individual service states otherwise. Please request your chosen enhancement when arranging your appointment.

What happens during an in-person Reiki session? Your session begins with a brief, confidential check-in to explore how you are feeling and what you would like support with. You will then relax fully clothed on a comfortable treatment bed while the Reiki treatment is offered. The session ends with gentle grounding and time to share anything you noticed.

Does Reiki involve physical touch? Reiki can be offered entirely without physical touch. Any touch-based element will always be explained beforehand and requires your consent. Your comfort and personal boundaries are respected throughout the session.

What might I experience during Reiki? You may notice warmth, coolness, tingling, emotional release, deep relaxation or a sense of drifting between waking and sleep. You may also feel very little during the session. Every experience is different, and there is no “correct” way to receive Reiki.

Can I talk during my treatment? Yes. You may speak if something comes up, but you are also welcome to remain quiet and simply rest. This is your time, and the session can be adapted to help you feel comfortable.

What should I wear? Wear comfortable, loose-fitting clothing. Reiki is received fully clothed. For reflexology, please wear clothing that allows comfortable access to your feet and lower legs.

How should I prepare for my appointment? Eat lightly, drink water and avoid alcohol immediately before your session. Arrive with enough time to settle without feeling rushed. You do not need to bring anything unless advised otherwise.

What should I do after my session? Drink water, eat something nourishing and allow yourself a gentler pace where possible. You may wish to rest, journal or spend a little time outdoors while you integrate the experience.

How will I feel afterwards? Many clients describe feeling calmer, lighter, clearer or more grounded. Others may feel tired, reflective or emotional for a short time. Experiences vary from person to person.

How many sessions will I need? You may benefit from a single session whenever you need support, or choose a series for more consistent care. There is no obligation to follow a fixed programme, and Lee-Anne can help you decide what feels appropriate.

How does Distance Reiki work? Distance Reiki allows you to receive a session from your own home. It includes a short intention-setting check-in before the treatment and a personal follow-up note afterwards.

Do I need to be online throughout a Distance Reiki session? No. Once your intention has been confirmed, you can switch off your phone and rest in a quiet, comfortable space. Any connection or follow-up arrangements will be explained when your appointment is confirmed.

Can I receive Distance Reiki from outside Gqeberha? Yes. Distance Reiki can be received from anywhere. Appointment times are arranged according to South African Standard Time.

Are men welcome to book? Yes. Reiki and other energy-based services are available to everyone. Reiki sessions for male clients are provided without physical touch. Reflexology, massage and other physical-touch treatments are reserved for women.

Can I change my mind about part of the treatment? Absolutely. Consent is ongoing, and you may decline or stop any part of a treatment at any time. Please tell Lee-Anne if you feel uncomfortable or need the session adjusted.

Are treatments confidential? Yes. Your personal information, intentions and anything discussed during your appointment are treated respectfully and confidentially, except where disclosure may be required by law.

Can Reiki replace medical or psychological care? No. Reiki and holistic rituals are complementary wellness services. They should never replace medical treatment, medication, psychotherapy or advice from a qualified healthcare professional.

Should I disclose medical conditions or pregnancy? Yes. Please share any relevant medical conditions, pregnancy, recent procedures, injuries, allergies or sensitivities before your session. If you are uncertain whether a treatment is suitable, consult your healthcare professional first.

What if I am unwell on the day of my appointment? If you have a fever, contagious illness or feel too unwell to attend, please contact Lee-Anne as soon as possible to discuss rescheduling or changing to a distance session where appropriate.

Are crystals, aromatherapy or flower remedies compulsory? No. Please mention allergies, scent sensitivities or personal preferences before your appointment. The session can be adjusted, and optional elements may be omitted.

Does Iridology Mapping diagnose health conditions? No. Iridology Mapping is offered as a reflective wellness experience. It does not diagnose disease, assess organ health or replace an examination by an optometrist, ophthalmologist or medical practitioner.

Are intuitive readings guaranteed to predict my future? No. Dream Alchemy, oracle work and Palm Mapping are intended for reflection, insight and personal exploration. They do not guarantee future outcomes and should not replace professional legal, financial, medical or psychological advice.

Where is Elemental Healing located? Elemental Healing operates from a private sanctuary in Walmer, Gqeberha. The full address and arrival information are provided with your confirmed booking.

What are your opening hours? Appointments are available Monday to Friday between 09:00 and 17:00. Elemental Healing is closed on Saturdays and Sundays and operates by appointment only.

How do I book a treatment? Select your preferred treatment and use the booking button to contact Lee-Anne via WhatsApp. Include the treatment you are interested in and your preferred days or times.

How is payment arranged? Available appointment times and payment instructions will be sent to you directly. Your booking is only secured once you have received confirmation from Elemental Healing.

What happens if I arrive late? Late arrival may reduce your treatment time so that the next appointment is not delayed. The original appointment fee may still apply.

What is the cancellation policy? Please provide at least 24 hours’ notice if you need to cancel or reschedule. Cancellations made with less than 24 hours’ notice and missed appointments may forfeit any payment made, except in genuine emergencies.

Can I purchase a treatment as a gift? Yes. Gift vouchers are available for individual treatments or a chosen value. Contact Lee-Anne to arrange a personalised digital voucher.

Do treatment bundles expire? Treatment bundles must be used within the validity period supplied at purchase. Sessions are subject to availability and cannot be exchanged for cash.

What if I need accessibility assistance? Please contact Lee-Anne before booking to discuss mobility, sensory or other accessibility requirements. She will confirm whether the studio and selected treatment can accommodate your needs safely and comfortably.